Scentbird Reviews

Scentbird has an overall rating of 4.7 based on 22 reviews. Customer feedback on Scentbird is mixed: Scentbird reviewers highlight positive aspects like wide selection of fragrances, convenient subscription model, affordable pricing, and excellent customer service, which strongly appeal to fragrance enthusiasts and individuals seeking variety in personal scents. However, Scentbird is often criticized for its shipping delays, limited availability of some popular scents, occasional quality issues, and difficulty in canceling subscriptions.

4.7/5.0

22 reviews

5 Stars

15

4 Stars

2

3 Stars

2

2 Stars

0

1 Star

0

All Scentbird Reviews (22)
AshleyClinton_63
May 22, 2026
"Really easy site to use"
I felt comfortable using the website right away, which is a big deal for me because I get frustrated fast when things are hard to find. I was able to look through the scents, update my queue, and check out without feeling confused or second-guessing where to click. The pages loaded quickly too, so the whole thing just felt smooth. I also liked that everything was easy to see and wasn’t buried under a bunch of menus.
benjaminphillips9714
April 29, 2026
"Pretty much nailed it"
I assumed it might be a little off, but nope, it picked up on my taste really quickly. Felt surprisingly accurate
hello_charles181
April 28, 2026
"Orders get here when they’re supposed to"
I’ve been getting Scentbird for a few months now, and the deliveries have been consistent. The perfumes show up around when they say they will, and I haven’t had anything go missing or turn into a whole situation.
One order even came a day early, which was a nice surprise. It’s been easy, no weird issues so far, so yeah, I’m good with it.
CorneliaEverett_48
April 14, 2026
"I’ve been using Scentbird for a few..."
I’ve been using Scentbird for a few months now and overall I’m happy with it. The perfumes come in a cute little case, and I like being able to try scents I probably wouldn’t commit to in a full-size bottle. Shipping has been fine for me so far too. My only real annoyance is that some of the communication around orders and updates isn’t always super clear, so I’ve had to kind of figure out what’s going on at times. Still, it’s been an easy and affordable way to discover new perfumes.
WHITE
April 10, 2026
"Usually stocked when I need it"
I usually stop in for the same few things, and at least when I go, they always seem to have them in stock. Makes it a easy choice for me
Randal_gunther73
March 19, 2026
"Canceling was surprisingly painless"
I expected canceling to be one of those annoying processes where you have to dig around or talk to support, but it wasn’t like that at all. I logged in, found the cancel option quickly, and had it finished within a few minutes. From my experience, it felt straightforward and fair, which I really appreciated. Definitely one of the least frustrating subscription cancellations I’ve dealt with...
MicheleDevore
March 18, 2026
"Quick help when I actually needed it"
I had a small issue with my subscription, so I reached out to Scentbird support. Nothing major, but you know how these things can turn into a whole back-and-forth for no reason. Thankfully, they got back to me quickly and just fixed it like you’d expect good support to do. It was easy, straightforward, and kind of refreshing. No complaints from me.
hello_james823
February 23, 2026
"I do enjoy getting to try different scents..."
I do enjoy getting to try different scents each month, which is fun 😊 But for the amount you get, the monthly price feels a bit high sometimes. It’s decent, just not always something I feel is totally worth it.
roxanne_Marquis95
January 13, 2026
"Really nice scents so far"
I’ve tried three perfumes from Scentbird so far, they’ve all smelled really fresh. Nothing had that cheap perfume vibe at all, which I was kind of worried about. The scents also lasted way longer than I expected, which is ridiculous in the best way. Happy with it so far.
leigh1994
January 10, 2026
"Easy to use and quick delivery"
I’m picky about apps and usually give up if they’re confusing, but this one was really simple to use. The scents arrived faster than I expected, which definitely meets my standard for a good shopping experience...
LonaJohnson_55
January 10, 2026
"I do like that I can skip..."
I do like that I can skip a month or switch up the scents when I want. That part is convenient. But managing the subscription was a little confusing at times, and I had to poke around more than I expected. Overall it’s not bad, I just wish the whole process felt simpler.
patti1972
January 04, 2026
"Shipping was quick"
I ordered from scentbird and the shipping was quicker than I expected. It did take a few days before the tracking actually started moving, which was a little ridiculous because I kept checking to see if it had even shipped.
Once it updated though, it got to me fast. I’m giving 4 stars because I wish that first update came sooner, but everything arrived in good shape and it wasn’t late.
JohnBurke_37
December 19, 2025
"I really like Scentbird, uh, mostly because there..."
I really like Scentbird, uh, mostly because there are just so many perfumes to choose from. I’ve found brands I already knew, plus a bunch I’d never even heard of before. It’s nice being able to switch things up every month without committing to a full bottle. If you like trying new scents, it’s fun
kyle1974
December 19, 2025
"Finally, a sample that’s actually enough to try"
Compared to a lot of samples people get that barely last a day, this one was a really nice size. It lasted longer than I expected, so I actually got a fair chance to try it out. Nice overall.
hello_hazel906
December 10, 2025
"I was a little nervous these might..."
I was a little nervous these might be fake, but the perfumes I got smell exactly like the ones I’ve tried at Sephora. The idea that they’d be some obvious knockoff was kind of ridiculous after I actually used them. Seems legit to me, and shipping was fine too.
CliffordKitterman
December 10, 2025
"I got hit with a charge I..."
I got hit with a charge I wasn’t expecting and, since I’m careful about what I spend, I messaged Scentbird support a little annoyed at first. They replied faster than I expected and didn’t make me jump through a bunch of hoops.

The refund showed up a few days later, which was a relief. I really appreciate when a company handles money issues quickly, especially when you’re watching your budget. Overall, way easier than I thought it would be.
hello_robert417
December 09, 2025
"Packaging was really nice"
I’ll admit I’m kind of picky about packaging, but my Scentbird order arrived in great shape. The case was protected well, there were no leaks, and the box didn’t look crushed or beat up at all. I personally like packaging that’s clean and simple without feeling overdone, and this hit that for me. Everything showed up exactly how it should, so I’m happy with it.
charlespaschall1854
December 06, 2025
"Billing was actually straightforward"
I was kind of expecting the usual confusion with charges, but the billing was clear enough. I could see the billing dates without digging around, and there weren’t any surprise fees, so I can’t really complain.
FELICIANO
December 06, 2025
"Didn't have no mixups at all, and..."
Didn't have no mixups at all, and the scents were exactly the ones I picked. Happy with it

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Scentbird Q&A

My last delivery had exploded. what o you do when this happens?

Did you experience any bad reactions from using scentbird?

DeannaMills
October 07, 2020

“No, not at all! I have tried many scents and to date no bad reactions... not one single time.”

Did your friends or family notice a difference when you used scentbird products?

JessieMeyer
August 03, 2020

“I am frequently asked what perfume I am wearing. It's nice to change things up. My husband has liked all but one of the scents I've received. I LOVE getting a different scents every month. Perfumes smell very different on different people so it's interesting to smell the difference between a perfume on myself versus that same perfume on my daughter but I absolutely love this entire concept and the business is top-notch as it pertains to the customer service and the expedited shipping to ensure that the product arrives when it is supposed to.”

Has anyone done a paypal dispute over this mess of a company? i mean this is soooo ridiculous. we need a class action suit against them.

Are the products from scentbird really worth the money?

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